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Russell Shaw Russell Shaw is a specialist in mobile computing, telephony, networking and covers these fields regularly for numerous print and online publications. Russ writes the popular IP Telephony blog on ZDNet and contributes regularly to The Industry Standard blog as well. Author of seven books, Russ' latest book is Wireless Networking Made Easy.
John Yunker John Yunker is president of Byte Level Research. He closely tracks emerging wireless technologies and their impact on consumers and carriers alike. Over the years he has written a number of major reports on technologies such as Wi-Fi, WiMAX and cellular technologies.
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Unwired studies emerging wireless technologies and how they complement and conflict with one another. Technologies covered include: Wi-Fi, WiMAX, Ultra-Wideband, Zigbee, EV-DO, UMTS, HSDPA and whatever else comes along.
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Unwired
July 21, 2004
Coffee and Wi-Fi, Hold the FeesEmail This EntryPrint This Entry
Posted by John Yunker

SBC continues to expand its "FreedomLink" Wi-Fi network with a new deal to install hotspots in 270 Caribou Coffee locations. Pricing is $20 a month to use FreedomLink nationwide on a minimum one-year contract, or $8 for a single day of use. According to this article, SBC may offer a $4 rate for two hours, which makes a great deal more sense.

These coffee shop/Wi-Fi announcements have become so frequent that I'm wondering what coffee shop owners out there realistically think they can escape installing Wi-Fi within their venues. Caribou is on the late end of things and, judging by this quote, probably would have held out longer if their customers didn't demand the service:

    "Customers have said they want to have Wi-Fi in the store," said Chris Toal, Caribou vice president of marketing. "At the end of the day, it's a service we need to offer."

However, coffee shop owners need to be careful what providers they partner with. I'm still not convinced an SBC or T-Mobile is the best way to go. I've been to several Paneras over the past few weeks, where Wi-Fi is free for all patrons, and I just don't see how a venue owner can sit back and wait for service providers to come up with the right pricing model while they struggle to get as many customers in the door. I keep hearing rumors about various Starbucks managers who have asked to offer their Wi-Fi networks for free to compete with the independent coffee shops down the street.

I predict that SBC's FreedomLink will eventually become a great deal more "free" than it is today. Corporate customers, for starters, will find the service bundled into their core communications services.


Category: Wi-Fi



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