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Here we'll explore the various economic and financial principles that impact the business of technology, keeping up to date on the various ideas, theories, trends and numbers, dispelling the silly buzzwords, slogans and fads and generally trying to understand how recent developments affect this industry going forward and may help divine what's going on and where things may be headed. Among the topics we'll touch on: regulatory issues, intellectual property, network effects, the general economy, productivity and more.

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Arnold Kling has a Ph.D. in economics from MIT; founded homefair.com, one of the very first commercial websites, in 1994; separated from Homefair in January 2000 after it was sold to Homestore; is author of Under the Radar: Starting Your Internet Business without Venture Capital



and is an essayist. Please send any comments, as well as suggestions for what we might point to from this page, to us at econ@corante.com


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THE BOTTOM LINE: the economics of IT

By Arnold Kling


Posted Friday, September 27, 2002

Reprieve for Net Radio?

Net Radio, one of Doc's favorite causes, could get a reprieve from odious fees, according to this story

Rep. James Sensenbrenner, R-Wis., introduced legislation late Thursday that would delay until April 20 fees set by the U.S. Copyright Office on webcasters this summer.

Can the music industry's political clout really be overcome?


. . . . . .

Progress and Displacement

What do the fight over copyright and the fight against runaway health care spending have in common?  I argue that both represent an attempt to impede progress.

Every step forward in economic development involves displacement of an old way of life. New industries are fed by the resources that are released as old industries become more productive. For society as a whole, this represents progress.

 


. . . . . .


Posted Thursday, September 26, 2002

Wi-Fi:  Show Frank the Money

Consultant Frank Catalano is skeptical about the profit potential from wireless networking.

If the hardware is being priced like a commodity and the service is being given away, who will make money from Wi-Fi?  Perhaps not those who think of Wi-Fi as a "product," but those who consider Wi-Fi a new feature that spurs creating or enhancing other products.

I recommend looking at the college student market for ideas.  My guess is that many universities and colleges are experimenting with wireless networks for the campus and immediate vicinity.  Moreover, students tend to be early adopters.

Think like a college student...A mobile fast-food restaurant that drives around campus--sort of like a "drive-through" except that the students order from wherever they are using wireless and the restaurant does the driving? ...devices whose primary user interface is a headset? ...games that combine computer communication with live motion (role-playing fused with laser tag)?

Hmmm...


. . . . . .

Stock Options for Ordinary Employees

are not a good idea.  As Zimran says,

new expensed options are going to replace some salary, and many rank and file employees may prefer cash now instead of (dubious) options in the future. Most importantly, if CEOs are largely at market's mercy with respect to how their company performs, regular employees are even more so. The average baggage handler at Southwest knows that his performance on the job has no bearing on the company's stock price, and therefore the value of his options. The motivating effect option based compensation has on his is zero, in that it utterly fails to tie his actions to his rewards. As soon as United's employee/owners finish striking, it'd be nice to ask them about their sense of corporate solidarity.

 


. . . . . .


Posted Tuesday, September 24, 2002

A Painless Way to Solve Social Security

I have always thought that the best way to solve the future social security crisis is to raise the retirement age.  But I had never calculated how much of an increase is needed.  David Levine has done the arithmetic.

By 2030...the ratio of covered workers to beneficiaries will have dropped to 2.1:1 and expenditures will exceed revenues by 32 percent.  To close that gap, three options are available.  We could raise the payroll tax rate from 21.4 percent to 16.4 percent, cut benefits by 24 percent, or reduce the number of beneficiaries by 18 percent (which would require an increase in the retirement age to approximately 70).

So, if we gradually raise the retirement age to 70 over the next 25 years, the problem goes away.  Now I have no patience for politicians arguing over "lockboxes" or "partial privatization" or other irrelevancies.  Just schedule a minimal increase in the retirement age, and you all can stop your silly arguments and rest assured that social security will be solvent.


. . . . . .

Back to 1995

Financial journalists are reporting that major stock indexes are back to levels seen in 1998 or 1997.  However, this does not adjust for the growth in GDP since then.  If you take the ratio of the S&P 500 to nominal GDP, then with the S&P 500 at 825 or so, we are back to 1995 levels for stock prices.  I think that the people who are selling now will live to regret their pessimism.


. . . . . .

Save my Horse-Buggy Business!

Stan Bernstein's record store went out of business.  So he writes an op-ed that says,

The same forces that killed my small store now threaten a major segment of our economy -- creative industries such as music, movies and publishing. What future do they have in a world in which books, films and music are simply passed around rather than purchased?

The creative industries have a future.  But stores like Stan Bernstein's probably are on the way out.  Asking the government to force people to purchase CD's is backward, in the same way that asking the government to force people to patronize local drug stores instead of Wal-Mart is backward.


. . . . . .


Posted Saturday, September 21, 2002

Wireless Tracking...of Everything

When wireless access is everywhere, "like electricity," one use for it may be to track anything.  As Simson Garfinkel points out in MIT Technology Review,

If you have an E-ZPass transponder in your car or one of several Swatch watches on your wrist, you're already carrying a wireless tag.  Your house, your food and even your clothes might someday be permeated with such tags, which can be read without your permission or knowledge.

I certainly hope that there are security agencies out there putting these sorts of tags on materials that can be used for explosives, biological weapons, and so forth. 

In my view, which owes much to David Brin, we should be encouraging the use of radio-frequency ID's, while making sure that no single agency or elite has a monopoly on the ability to engage in tracking.  Brin's view is that tracking ability needs to be symmetric.  We need to be able to keep track of politicians, government officials, and corporate executives.  The danger is living in a society where one side can track but not be tracked.


. . . . . .

The Wireless Last Mile

The view that the last mile will be wireless is endorsed by Nicholas Negroponte.  He also says that so-called "third generation" cell phone technology has been by-passed.

Look at the numbers: 3G, in its most generous projections, will deliver data speeds of 1 megabit per second — in two years. Today, Wi-Fi commonly provides 11 megabits, offering up to 54 megabits. Which standard do you think will be adopted?

He says that

In the future, each Wi-Fi system will also act like a small router, relaying to its nearest neighbors. Messages can hop peer-to-peer, leaping from lily to lily like frogs — the stems are not required. You have a broadband telecommunications system, built by the people, for the people. Carriers are aware of this, but they discount it because they do not feel there will be sufficient coverage. They are wrong.

He says that Wi-Fi will grow virally, which will solve the coverage problem quickly.

In the same issue with Negroponte's column, Wired interviews Sky Dayton of Boingo, a venture that is trying to profit from the wireless boom.

"Wi-Fi will soon be built into everything — laptops, phones, tape recorders, consumer electronics," he says..."It's like trying to imagine all the things we'd use with electricity before electricity had been invented."  

I tend to agree.  Entrepreneurs should be trying to anticipate a world of a wireless packet express, and coming up with Thingies to take advantage of it.


. . . . . .


Posted Thursday, September 19, 2002

How Political Influence Really Works

One of the best economic columns to read regularly is in the New York Times.  I am referring to the Thursday column called "Economic Scene" that rotates among several economists.  Today's column describes an analysis that shows that direct campaign contributions are not the way that special interest groups influence elections.  Instead,

Organizations spend 10 times as much on lobbying as on direct campaign contributions, and they spend undisclosed millions more to establish special-interest research institutes, or so-called think tanks, which do not legally count as lobbying activities but are intended to manipulate public opinion and public policy.

For example, in Maryland where I live, probably the most influential special interest group is the teachers' union.  The other night on a local news program, the newscaster reported without criticism or explanation that the teachers' union gives one prominent candidate an "F" on education policy.  For a split-second, the report flashed on the screen the criteria by which the candidate was graded.  Support for vouchers was listed as the top reason for his bad grade. 

Opposition to school vouchers is the top educational priority for the teachers' union.  It is certainly not the top priority for most parents, or even for most teachers.  But by clever public relations, the teachers' union is able to exert political power more efficiently than by making campaign contributions.


. . . . . .


Posted Tuesday, September 17, 2002

Dan Gillmor is Wrong

Gillmor writes,

The Internet is a medium meant for two-way communications, reading and writing. This comes as an unpleasant reality to many who want to control it and make it just a slightly more advanced form of television.

Ah, conspiracy!  If you don't watch out, The Little Green Men are going to take away your Internet!  And if you're worried about that, then you probably were convinced that AOL Time-Warner was going to create a media powerhouse.

Today, a few corporate giants increasingly dominate the creation and delivery of news and entertainment. Give them the right to consolidate further, and average Americans will have fewer choices than ever.

Concentration is increasing!  The big guys are taking over!  That's why there are only half a dozen web sites, and the important web logs all belong to major corporations.  Come, on Dan.  Are your choices really narrowing?  Which viewpoints are you unable to find out there because they have been censored? 

But if we don't build in privacy protections and the ability to be anonymous -- both of which are crucial to preserving liberty -- we will be creating the ultimate in surveillance tools. Is that the architecture we want for tomorrow's networks?

David Brin, who wrote The Transparent Society, effectively debunked the assertions that privacy protections and anonymity are crucial to preserving liberty. 

I am tired of populist-poseurs who assure us that They are taking over, our freedom is going away, our choices are disappearing, and so forth.  It's just not true.  I am opposed to some of the same legal proposals to which Gillmor objects.  But I don't try to distort reality to try to appeal to some adolescent fantasy that we are the anointed underground revolutionaries who are freedom's last hope. 


. . . . . .

The Attention Deficit Disorder Society

The email newsletter Potomac Techwire points to this story.

Among the 45.1 million wired adults that have television and PC in the same room, nearly half (47 percent) reported they frequently use the Internet while watching television, 29 percent reported occasionally, 18 percent reported rarely and only five percent reported never doing so.

The company that did the study cited above sees this as a "wake-up call" for advertisers.  I guess.  If people need to have a TV going while they use the Internet, then obviously what we need are ads that are more distracting than pop-ups.  Jeez! 

I joke about my almost-13-year-old, who likes to sit with the laptop in front of the television and would gladly talk on the phone as well.  Now it turns out that she's the normal person--I'm the odd man out that can only deal with one input source at a time.


. . . . . .


Posted Saturday, September 14, 2002

Too Much Productivity?

It is an elementary fallacy of non-economists that higher productivity means fewer jobs. The fallacy is from the implicit assumption that output is constant.  In fact, with higher productivity, businesses will want to increase output by so much that they will hire even more workers.

Except in 2002. 

As Brad DeLong points out,

The growth rate of output per hour between 2001 and 2002 is going to be absolutely huge.

...We know, arithmetically, where this productivity growth came from: output rose in the fall of 2001 and the winter of 2002 even as American businesses shed workers and cut back on hours.

As an economist, I still believe that you can never have too much productivity growth.  What the current situation cries out for is expansionary macroeconomic policy.  It particularly cries out for more deficit spending.

The Federal budget is swinging toward deficit, but state and local governments are trying to restore their fiscal positions by raising taxes and cutting spending.  The net effect is too little stimulus.  What I would like to see is a large, temporary revenue-sharing program from the Federal government to the states.  In fact, I argued in January of 2000 that if the Internet Bubble were to pop then we might suffer a macroeconomic slump, aggravated by the budget-balancing efforts of state and local governments.  And in December of 2000 I proposed a large revenue-sharing program to ameliorate the problem.

Too bad that budget surpluses are so politically correct these days.


. . . . . .


Posted Friday, September 13, 2002

Et tu, Jeff?

I was close to Paul Krugman (temporally, not personally) when we were in graduate school at MIT.  I was even closer to Jeff Frankel (temporally and personally), as an undergraduate also.  So it pains me to see Jeff turning into a partisan hack.  Brad DeLong found this screed.

the Republicans have become the party of fiscal irresponsibility, trade restriction, big government and bad microeconomics.

I would point out that Republican Ronald Reagan's deregulation of energy rescued our country from the biggest self-induced economic disaster that I can think of over the past fifty years--President Carter's energy policy.  I would also point out that Republicans in Congress saved the country from what could have been an even larger self-induced economic disaster--the Hillary Clinton/Ira Magaziner health care plan.

Jeff's criticisms of Republican economic mistakes are valid.  However, I think that it hurts one's credibility to suggest that any political party is always wrong and the other is always right.  I once wrote about Krugman that I wish that he thought it were his duty to represent the views of economists, even if this occasionally embarrasses the Democratic Party.  Instead, he does it the other way around.  Et tu, Jeff?


. . . . . .

Will Microsoft be next to Re-org?

If AOL's re-organization shows that is floundering in a world that is moving toward broadband and wireless, then is Microsoft next?

In the personal computer era, from 1982 - 1994, Microsoft was able to create an "ecosystem" in which third-party software developers and peripheral manufacturers were encouraged to develop products that increased the value of the Windows operating system.  In the Internet era, the competitive advantage of this ecosystem has eroded, but only slightly to this point.

In the future that I envision of Packet Express and Thingies, I see the relative importance of the personal computer declining. Instead, the centerpiece for the future could be what Intel calls RoC (radio-on-chip).  There may be nothing that Microsoft can do to maintain its current market position as this technological shift takes place.  Like AOL, it may find itself trying to re-organize its way out of a problem caused by forces of change that are outside of its control.


. . . . . .

AOL re-arranges the Deck Chairs

For what seems like the umpteenth time this year, AOL is rearranging its executive deck chairs.  I don't think that it will save the ship.

AOL's mantra, as I once heard it delivered by Barry Schuler, is that Convenience is King.  For millions of people, getting a disk in the mail that could put you on the Internet was very convenient.  Hence, the success of AOL's "carpet-bombing" campaign.

But this is 2002.  The leading edge of the Internet is in broadband and wireless.  What can AOL do in this environment--send out a mass mailing of cable modems?  AOL just does not have a compelling value proposition outside of the dialup market.   

AOL has survived many forecasts of its demise that were made by Internet veterans who dismissed its product as "the Internet with training wheels."  So maybe the company will find a way to thrive in the broadband and wireless world.  But I don't see how.

UPDATE, 9-16:  See this article, which suggests that AOL understands the problem, although it did not imply that they have much of a solution.


. . . . . .

Backward-looking Telecom Regulation

In my latest TechCentralStation essay, I write,

Just the other day, the FCC mandated that new televisions be able to receive signals in a new digital standard. That standard perpetuates the architecture of segregated communications networks, rather than Packet Express. It is as if at the dawn of the automobile era the government were issuing mandates for horse carriages.

However, I go on to suggest that the biggest impediment to adoption of a more elegant communication architecture is likely to be the cost of getting consumers to switch to a newer generation of devices.


. . . . . .


Posted Thursday, September 12, 2002

The Case for Vouchers

A letter to the editor of the Washington Post makes a strong case for school vouchers.  A couple years ago, I made the case from a different perspective.

Sometimes, you will hear a governor talk about the need to entice more entrepreneurs to his state. In my opinion, if you really want to bring entrepreneurs into your state, you should enact a school voucher program that enables entrepreneurs to compete with public schools on a level playing field.

Since I sold my business, I have said that I have no plans to become a serial entrepreneur. However, I am attracted by the notion of starting a school. Unfortunately, Montgomery County, Maryland is so heavily Democratic that even charter schools are viciously opposed by the local authorities.

Since I can't start a school, I am doing volunteer teaching at two local private high schools.  That satisfies my urge to educate young people.  It has not satisfied my urge to educate left-wing defenders of the public-school monopoly.


. . . . . .


Posted Wednesday, September 11, 2002

9-11, A Culture of Passivity, and the Cult of the CEO

David Brin wrote,

Despite the yammerings on TV, a lack of security measures did not cause this tragedy. No, the failure on 9/11 was almost entirely one of DOCTRINE -- a policy on how to deal with hijackers that was taught to pilots, flight attendants and the public for forty years.

Back when hijackers wanted simply to make a political statement, it made sense to teach passive surrender. Better to safeguard passengers than risk some 'foolhardy gesture,' This policy of maturity and patience probably saved lives... and was never seen that way by terrorists who came from macho cultures. They saw it as cowardly and decadent.

Now, after more people died in a single murderous day than all U.S. aviation accidents combined, it's clear the old doctrine was obsolete.

The old doctrine of not confronting hijackers fits with a culture of passivity.  For many years, we told ourselves that the solution to violence was disarmament, and the solution to conflict was appeasement.

In the latest issue of FastCompany, Dan Pink has an article called "Just Like the Rest of Us" which suggests that CEO's should be paid according to performance, rather than given huge compensation regardless of outcome.  The article is not yet on their web site.  In it, Pink says, "We got exactly the CEO's we deserved."  He wants to end the culture of passivity with regard to CEO's.   

Pink suggests how easy it could be to end the cult of the CEO.  He is saying that if they were paid like the rest of us, then they would be perceived as being like the rest of us.  Another easy way to end the cult would be to have women be CEO's.  It seems to me that only men develop the I-can-walk-on-water mindset that enables them to become cult CEO's.

Let me return to David Brin.

Throughout the 20th Century, the trend in our culture was monotonic, toward ever-increasing reliance on protection and coddling by institutions, formally deliberated procedures and official hired guns... none of which availed us at all on September Eleventh. Rather, events that day seem to suggest a reversal, toward the older notion of a confident, self-reliant citizenry.

What I am saying here is that in business, returning to the older notion of self-reliance would mean altering our concept of the CEO.  Change the position description from "must be so charismatic as to appear infallible," to instead read "must work within a system of checks and balances and be subject to skepticism and challenge."


. . . . . .


Posted Tuesday, September 10, 2002

A Vision for Telecom

Some people call it "pure connectivity."  Some people call it the "stupid network."  I call it packet express.

There still are arguments among partisans of DSL, cable modems, and fiber-to-the-home about the relative merits of those technologies for the last mile.

However, it appears to me that Packet Express is going to consist mostly of the fiber-based Internet backbone and wireless relay stations. The wireless solution addresses the fact that people increasingly value mobile communications, and it avoids the high cost of modifying physical infrastructure buried in the nation's streets and front yard.

 


. . . . . .


Posted Thursday, September 5, 2002

Speaking of the FCC

Should the FCC get into regulating what types of contracts Internet Service Providers can sign with businesses and consumers?  As this story indicates, some folks are upset by the possibility that cable companies might engage in shakedowns of e-commerce businesses.  The story quotes Paul Misener, Amazon.com's vice president for public policy.

"Amazon.com believes the FCC should impose on cable operators an open access requirement that would permit multiple Internet service providers to provide consumers unfettered access to all the information, products and services that the Internet has to offer," Misener wrote.

Or, as Bob Frankston put it more succinctly,

What gives ATT the right to grab revenue from a company just because it uses their wires? Imagine if ATT insisted on taking a cut of every transaction done over its phone lines!

I disagree with Misener and with Frankston.  I believe that it is a fool's errand to try to regulate how an Internet access provider can extract monopoly profits.  If a cable company gets $100 million in excess profits, it does not matter whether those come in the form of e-commerce shakedowns or high monthly fees.  Consumers lose either way.

The only reliable form of consumer protection is competition.  I do not see a way that the FCC can force a competitive market in broadband in the near term, because the technology is in flux.  There are bound to be interim monopolies along the road to a more competitive market.  Regulation would at best be ineffective and at worst could stifle alternative broadband access approaches.


. . . . . .


Posted Sunday, September 1, 2002

Getting Personal about Michael Powell

I sincerely believe that the most difficult domestic policy job in today's economy is chairman of the FCC.  Everybody agrees that the "last mile" problem has an optimal solution.  However, they disagree completely as to what that solution is.

  • The Internet Hippie Fringe believes that getting rid of spectrum licenses and creating a "spectrum commons" is the answer.
  • The Chicago School believes that strengthening spectrum licenses by giving license owners the right to use their licenses any way that they choose is the answer. 
  • One leading conservative web site advocates forced vertical divestiture of the Baby Bells, splitting them into a regulated monopoly for wholesale connectivity and a retail service provider that has to compete on equal footing with other retail service providers.
  • Another leading conservative web site advocates letting the Baby Bells do whatever they want, relying on competition from other infrastructure providers, such as cable companies and wireless access providers.

The point is that these are complex issues, with valid intellectual arguments on differing sides.  Any choice that the FCC makes is going to prove controversial.

Into this fray steps The New Republic's John B. Judis, who as far as I know has no special credentials in telecommunications or economics.  Judis launches a vicious, personal attack on Michael Powell.

feckless, ideological approach...has not measured up to the daunting challenge of a downturn that has swept away many of the gains American industry made in the late '90s.

Judis seems to advocate something like vertical divestiture of the Baby Bells, but the bottom line is that he does not trust the market to deliver broadband. 

the government could subsidize the last mile of the information highway, either through tax breaks or outright grants.

Judis calls this an "obvious" solution, but I think that many of us are leery of an "industrial policy" approach to telecom.   If this had been tried two years ago, the government probably would have committed itself to a lavishly-expensive solution, such as fiber-to-the-curb, whereas now it seems evident that wireless is the most promising last-mile solution.

Judis lives near me, and a few years ago he used his New Republic columnist's pulpit to launch a personal attack on our high school principal.  Like Michael Powell, she is a well-intentioned, qualified human being trying to do a difficult job.  Like Powell, she is African-American, and Judis' odd choice of arena (how many parents take their disputes with their school principal to the pages of a national magazine?) sowed racial conflicts that still have not healed.

With a topic as complex as the last-mile problem in broadband, I do not like to stoop to the level of personal attacks.  But John B. Judis makes them, and he deserves them in return.


. . . . . .









Copyright 2002-2003 Arnold Kling. All rights reserved. Terms of use


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