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Dennis M. Kennedy Dennis M. Kennedy
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Ernest Svenson Ernest Svenson
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Denise Howell is a seasoned appellate and intellectual property litigator based in Los Angeles. Denise writes one of the first and most popular law-related blogs, Bag and Baggage, coined the term "blawg" and helped pioneer podcasting for lawyers. Microcontent obsessed since 2001, she is frequently quoted in the media on legal issues involving intellectual property and technology law. "Sound Policy" is Denise's show at IT Conversations, and it's also what she hopes results from the briefs she submits to court. Email Denise at dhowell@gmail.com.

Dennis Kennedy is a computer lawyer and legal technology expert based in St. Louis, Missouri. An award-winning author, a frequent speaker and a widely-read blogger, he has more than 300 publications on legal, technology and Internet topics, many of which are collected in his e-books. Dennis has been described as someone who knows almost every rock song in existence and, more importantly, how they apply to technology and law. Email Dennis at his gmail address.

Tom Mighell is Senior Counsel and Litigation Technology Support Coordinator at Cowles & Thompson in Dallas. He has published the Internet Legal Research Weekly newsletter since 2000 and blogged about the Internet and legal technology at Inter Alia since August of 2002. With Tom's singing, Ernie on guitar and Dennis' encylopedic knowledge of rock music, we may have the beginnings of a good band, if this whole blog thing doesn't work out. Email Tom at tmighell@swbell.net.

Marty Schwimmer left a partnership in the largest trademark practice in the world and founded Schwimmer Mitchell, a full-service IP micro-boutique in Westchester County, New York, where he represents owners of famous and not yet famous trademarks. He founded The Trademark Blog, the first IP law blog and the one with the most pictures. He is the first to come in and the last to leave in his firm. Email Marty at marty@schwimmerlegal.com.

Ernest Svenson practices law with a mid-sized law firm in New Orleans, specializing in business-related lawsuits. Most of his practice takes place in federal court, especially the Eastern District. He is best known for his weblog Ernie the Attorney, which he started as an experiment. Like many experiments it got out of control. Nevertheless, he continues to practice law and, occasionally, to seek enlightenment. Email Ernest at esvenson@gmail.com.
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Between Lawyers provides just-in-time group commentary on the issues raised when technology, culture and the law intersect. We take you behind the firewalls and conference room doors to show you how experienced lawyers deal with these issues and help you prepare for the new challenges we all face. For more, see our introductory post.
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May 24, 2005

FAQ on Using Blogs for Legal Marketing

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Posted by Dennis M. Kennedy

I have lately found discussions and debates about the use of blogs for lawyer or law firm marketing to be, well, boring. Thanks to a recent mention of a pair of articles on the use of blogs for lawyer marketing written by Jerry Lawson, Brenda Howard, Tom Mighell, Ernest Svenson and me in 2003 (here and here). I'm beginning to understand why.

I realize that I have been saying and hearing much of the same discussion of blogs for marketing for several years. It's no surprise that I've started to find it boring.

On the other hand, the use of RSS feeds for lawyer / law firm marketing purposes interests me greatly. But, blogging is blogging at this point. You either have gotten it or you haven't.

To be fair, I have some history in this Internet for lawyers stuff. I was a member of the class of 1995 of lawyers with websites. I wrote a couple of the seminal articles on the use of websites by lawyers and law firms. The 30+ Internet Roundtable columns on LLRX.com I co-wrote with Jerry Lawson and Brenda Lawson (along with the occasional guest author) remain, to me, the best materials written on law firm web pages and Internet marketing. I've also been blogging and writing about blogging for a couple of years.

That said, please feel free to ignore my advice and reach your own conclusions. The Internet is a free country, after all.

I decided to put together an FAQ (list of "Frequently Asked Questions") about the use of blogs in legal marketing in 2005.

1. What should be mandatory reading for any lawyer or law firm considering starting a blog?

Jerry Lawson's quote from the article mentioned earlier:

Blogs have enormous potential, but it’s important to keep the phenomenon in perspective. I think we’re going to see another instance of the “80/20 Rule.” It will probably shake out something like this: About 80% of all lawyer web logs will fail. The remaining 20% will have greater or lesser degrees of success, mostly modest. One per cent or so, maybe less, will be extremely successful. However, some of that 1% will be so successful that they will make their owners very, very glad they got into the blogging game.

2. What is the best indicator of likely success in blogging?

A history of meeting regular deadlines while producing a high quality newsletter.

3. What is the best thing to do if I want to start a blog or improve an existing blog and do it myself?

For many years, if you wanted to learn how to have a great website, you simply needed to study what Greg Siskind was doing at VisaLaw.com. There was no mystery. The issue was always whether you could execute.

For blogs, you simply need to study what Marty Schwimmer is doing at The Trademark Blog, which recently celebrated its third birthday. Note that Marty is now in his fourth year of blogging, while there are still law firms treating blogging as a "new" phenomenon and sending out alerts and press releases.

Everything you need to know about creating a successful practice-oriented blog can be learned by studying what Marty is doing at The Trademark Blog. The question is whether you can execute as well as Marty has and whether you have Marty's talent.

4. What is the best thing to do if I want to start a blog or improve an existing blog and don't want to do it all myself?

Hire Marty Schwimmer, Kevin O'Keefe, Dennis Kennedy, Matt Homann, Caroline Elefant, one or more of the Between Lawyers bloggers, or another of the bloggers who has been doing this for a while and who has a track record of success. Heck, hire several of them at once. And, I mean hire them and pay them well – don't pick their brains over lunch or ask for free advice by email. There aren't that many people who have had blawgs that were successful over the long-term. I'm horrified by what passes for advice about blogging for lawyers from people who haven't maintained blogs of their own, but see blogs as the latest and greatest marketing tool.

Look for what people do best. Kevin O'Keefe is great for someone starting a blog and for those looking to improve existing blogs. I prefer to work with people focusing on RSS strategies and improving existing blogs, rather than with people starting out a new blog.

5. Is there a moral obligation for lawyers to blog?

I can't reach that conclusion, but I do feel that there may be a moral obligation not to clutter up the blawgosphere by launching another law firm blog with a lot of fanfare and then letting it fade away into neglect and oblivion over the course of a few months.

6. Anything else?

Prove that you have a good subject and that you can maintain a blog by preparing thirty posts before you launch your blog.

7. Anything else besides that?

Take a portfolio approach to marketing your practice. Blogging will only be one part of a marketing strategy and usually just a small part. However, if you are going to try blogging, you should try to do it successfully rather than half-heartedly.

8. Are you trying to say that blogging is hard work with no guarantee of success in the classic sense of generation of business and increasing revenues?

Yup. You didn’t really think that it would be different from anything else, did you?

9. Are you suggesting that there may be other, better measures of the "success" of blogging and that the focus on blogs as marketing tools may be misplaced and/or overstated?

Yes, I am.

10. Do you recommend that lawyers and law firms do blogs that are like your blog?

Oh, heavens, no. I always recommend that a classic lawyer blog be modeled on the approach of the Trademark Blog or the time-tested principles of VisaLaw.com. My blog has nothing whatsoever to do with marketing my legal practice – it's not a model to use for that purpose at all. Be wary of the advice of anyone who suggests that it is.

Well, that should resolve all of the outstanding questions about the use of blogs for lawyer marketing. Next subject, please.

Please note the category I've used for this post. Comments are now open.

Comments (6) + TrackBacks (0) | Category: Provocations


COMMENTS

1. Angelo Paparelli on May 29, 2005 2:35 PM writes...

I've been pondering an issue about the required frequency of blog postings, and your note, FAQ on Using Blogs for Legal Marketing, raised a bone of contention for me. I've been using the approach in my blog (www.nationofimmigrators.com) of writing longer, original articles, or inviting guest columnists, rather than posting every day short references or teasers with hyperlinks into others' works. My sense is that frequency is great, but that quality content trumps it. I recognize that my approach may be slower to build an audience, but that interested users of RSS feeds will receive and look forward to my less-frequent but in-depth topics. Any comment? Am I kidding myself. Please be provocative, since this, after all, is the category.

Angelo Paparelli

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2. Kevin O'Keefe on May 30, 2005 12:59 AM writes...

Dennis, I love you but I'm sure you do not expect to end the debate on the use blogs for law firm marketing. The debate on whether law firms should have Web sites lasted for years. You said we should feel free to differ so here's a few points where I differ.

  • I don't think the best indicator of likely success in blogging is a history of meeting regular deadlines while producing a high quality newsletter. Newsletters are far tougher and more time consuming than a blog. Great blogs can be a clearing house of information - share the good stuff you see in your niche area of the law. Do it on your time and have some fun.
  • Preparing thirty posts before you launch your blog to prove you can maintain a blog is nuts. Hell, you do not really know what you are doing or develop a style until after you have begun to publish a blog to the Internet. Publishing a blog is not just writing content and publishing it to the Internet. There is a lot of interaction and feedback with others on the net that comes with blogging. It's the positive feedback you'll get and word of your expertise spreading around the Internet that will inspire you to keep blogging.
  • Blogging need not be only one part of a marketing strategy and usually just a small part. 90% plus of LexBlog's marketing is my blog. The results have been outstanding. LexBlog has an IP lawyer whose marketing is virtually limited to his blog. He's generating a lot of work. The virtual world is now bigger than the offline one. Have an effective appearance in the virtual world, a place where most lawyers do such a poor job of marketing, and you'll get plenty of work.

I am glad you have a lot of interest in the use of RSS for law firm marketing. The potential is huge and I am sure what you have to say will helpp shape the future.

Permalink to Comment

3. Traverse Legal on June 16, 2005 9:39 AM writes...

I did something interesting with my law firm website. It is actually a blog, or to be more specific nine separate blogs tied together. The beauty of this format is that it allows me to develop content in several vertical niche areas while controlling the formatting across my entire website using the style sheets included in TypePad. I generate four or five new clients per month on average with my blog. I will easily do six figures this year on blog generated work.

I think the thing that makes my blog unique is the message that it sends. It shows that I have a high level of understanding in several niche practice areas. It shows that I have current information concerning those practice areas. And my marketing theme of “changing the way law is practiced” clearly resonates with potential clients. Virtually everyone who contacts me concerning representation notes that they were really impressed with the website and my message of doing it better, cheaper and focused on client service.

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4. Anonymous on November 14, 2007 1:57 PM writes...

Nice

Permalink to Comment

5. Anonymous on November 20, 2007 12:01 PM writes...

Nice

Permalink to Comment

6. Anonymous on November 26, 2007 7:04 AM writes...

Nice

Permalink to Comment

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